Shipping policy

IMBIZO Shipping Policy

We keep it simple — fast, reliable delivery you can count on.

Processing Time

Orders are processed within 1–3 business days. You’ll receive a confirmation email once your order is on the way.

Shipping Timeframes

• New Zealand: 2–5 business days
• Australia: 5–10 business days
• International: 7–15 business days

Delivery times may vary depending on your location and courier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

Tracking

All orders include tracking. You’ll receive a tracking link via email once your order ships.

Delays

While we do our best to get your order to you on time, IMBIZO is not responsible for delays caused by couriers or unforeseen circumstances.

Incorrect Address

Please double-check your shipping details. IMBIZO is not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Damaged Parcels

If your order is lost or arrives damaged, contact us within 7 days and we’ll work with the courier to resolve it.

Contact

For any shipping questions, reach out:

📧 imbizo.official@gmail.com